Cable often gets a bad rap for customer service, but recently Arizona State University’s business school recognized Cox’s customer service achievements. Over a decade ago, as Cox transitioned from a cable company to a multi-service telecommunications provider, it became clear that the best way for us to compete was to make sure all aspects of our business focus on the customer first. Cox invested in training for customer service, and training remains a key priority for our company today. So while we all can get a laugh out of the hijinks in the 1996 movie The Cable Guy, we work hard everyday to make sure that plot line remains only a work of fiction for our customers. To read more about Arizona State’s write-up on Cox’s customer service, click here.