Cox employees and customers in Southern California have been in the thick of things this week as the destructive wildfires have torn through communities. We can’t help but think back to our family of employees and customers in New Orleans who are still working to rebuild after the devastation that was Hurricane Katrina.

Cox teams have been incredible in maintaining and repairing the network, focused on keeping customers’ services operating and communities connected. As large a task as this might seem, especially for employees who are reporting to work while evacuated from their own homes, many are still finding time and the courage to volunteer. Many have helped their neighbors by placing temporary phone, wireless and TV services in several evacuation centers.

Thanks to those in the world of new media for taking notice, including zatznotfunny.com: “Everybody loves to hate their resident cable/telephone company, but the network operators are stepping it up in San Diego to help people where they can in the fire crisis.” As a full-service telecommunications company, our services are absolutely vital, providing connectivity to individuals, families, medical institutions and, in many communities, first responders. And when a period of crisis passes, there is nothing quite like the feeling of normalcy that comes from the simple act of kicking back and watching TV (or surfing the Internet). We take our role as service providers and neighbors seriously. Our thoughts and concern are with everyone affected by the disaster.