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Verizon Marketing: Meet your Engineering Department

I guess these things tend to happen at humungous companies. Apparently, Verizon’s marketing department was so caught up with blowing out their advertising that they never bothered to ask their engineering department if they had the resources to support additional customers. At least that’s what some prospective customers are gathering when they get turned down for service (Click here for a New York Post article)

We all know that the Bells love to spend money. In fact, last year Verizon spent well over a billion dollars trying to convince the American public that their service was worth buying. But maybe some of that advertising budget should be spent on teambuilding events between their marketing and engineering departments. Take some time to get to know each other. See if you actually have anything to sell before you bombard the public with your next onslaught of advertising. And in the meantime, your friendly cable operator will be happy to accommodate new customers with faster speeds and better customer service than DSL could ever hope for.

Posted on October 9, 2006 12:59 PM | Comments (0)

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