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‘Not All Internet Phone Services Are the Same’

We get excited any time an accurate distinction between VoIP and Internet telephony makes it into the media. Today’s kudos are for The New York Times and the article “An Internet Phone Pioneer, Poised to Go Public, Has Rivals at Its Heels,” about Vonage’s impending public offering. The article offers an interesting take on the heightened competition Vonage is getting from cable telephony and others. From the article: “Customers have also found that not all Internet phone services are the same. Vonage calls are connected by a variety of companies that route voice data over their networks. Some customers complain that calls can sound tinny. Cable companies, by contrast, use their own networks to connect most calls, which can mean more reliable connections. They also have workers who can visit customers' homes, not just operators at call centers. And with deeper pockets, they can offer more discounts and new services.”

Posted on May 23, 2006 02:36 PM | Comments (0)

« BellSouth, Verizon Now Deny Giving NSA Phone Records | Main | Network Neutrality Debate: The Marketplace, Not Regulation, Will Dictate What’s Best for Consumers »

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