It’s been a few years, but VoIP is still an industry darling. But a lot of confusion still remains. As you sift through the various solutions, you’ll see that one size does not fit all. We’d like to help. So here’s a breakdown of our VoIP technology. We encourage you to take the time to compare the various offerings – we think you’ll see a striking difference.

Here’s why:
• Our phone calls never travel the public Internet or even require a broadband connection, thanks to our private, managed IP-based data network that uses VoIP “technology.”

• Our network gives top priority to voice packets (rather than data) to prevent bottlenecks that cause delays and lessen the voice quality. Our technology delivers the same high quality user experience as traditional phone technology.

• We have always provided access to the FCC-mandated Enhanced 911 system so critical address/location information is automatically delivered during an emergency situation.

• Our VoIP architecture enables phone service to continue to work during a power outage by providing hours of battery back-up service.

• A telephone installation is not always a simple do-it-yourself project. Cox Digital Telephone service is installed by professional telephone technicians, using existing telephone jacks. We are staffed locally and readily available to support any service issues.