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Cable High-Speed Internet vs. DSL: Dispelling the Myths, PART 1

ico_3.gifAnyone who’s researched ISPs has seen a million variations of comparison charts, bar graphs and analogies. There’s no shortage of information comparing ISPs; however, myths still exist about cable technology. In this first in a series of posts, we'll dispell some of the most common myths and misconceptions about cable's high-speed Internet vs. DSL.

Myth 1:
DSL service can access the Internet just as fast as cable.

Fact:
Cable is faster. Let’s compare typical speed ranges:

Download Speed:*
DSL: up to 7 Mbps
Cable: up to 15 Mbps

Upoad Speed:*
DSL: up to 1 Mbps
Cable: up to 2 Mbps

Many homes and offices can’t get the higher speed DSL because they are located too far from the telephone company’s central office. DSL circuits can’t maintain high-bandwidth connections past relatively short distances (such as 18,000 feet). In contrast, cable technology provides all customers equal access to high-speed services.

Of course, service levels depend on the specific Internet package selected by the customer, the specific cable company’s offerings and whether the access is for residential or commercial use. Overall, cable Internet subscribers can rest assured that cable has more bandwidth available than DSL.

* Based on published speeds as of October 2005


Myth 2:
DSL is a better deal.

Fact:
The DSL “deals” often disappear in the fine print.
Consumers tempted by a DSL offer often find themselves bound by a 12-month contract. If you’re dissatisfied with the service, the consequence can include early termination fees up to $200.

While all broadband providers -- including cable companies -- use introductory price promotions to get people to try their services, the big difference is that cable operators offer just that: an introductory rate with no long-term contract, lessening your risk while trying the service with no further obligations.

In addition to signing contracts, DSL customers are often obligated to deal with the same company’s local phone service. Phone service from the local phone company is often delivered via antiquated technology and is expensive, eliminating any cost advantages gained by a DSL discount.

Stay tuned for more myths...

Posted on December 5, 2005 03:09 PM | Comments (2)

« Setting the Record Straight: Cox Leads in Cable Telephone | Main | In the Wake of the Decency Forum »

Comments

What DSL companies require 12 month agreements? Do any cable companies?

Posted by: Adam | January 29, 2006 11:51 PM

According to pricing plans available on the phone providers’ web sites, the majority of DSL plans come with long-term commitments. BellSouth asks for a “12-month commitment” for its four main DSL service packages. The fine print that comes standard with Qwest’s promotional offers includes a 12-month contract term. And AT&T currently has a “promotion” available that reduces the contract terms to a required 6 month commitment. All plans come complete with early termination fees.

On the other hand, Cox does not require long-term agreements on our most popular service packages, whether you buy the services independently or sign up for our bundled service discounts. This is a popular choice in the cable industry, as most cable providers do not require long-term contracts.

Posted by: DST | January 31, 2006 08:21 AM

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(All comments are reviewed for relevance and may be posted at our discretion. All or part of a comment and the sender’s name may be cited in future posts. When appropriate, we will reply to comments as quickly as we can. By submitting comments, senders agree that Digital Straight Talk may use the comments for any purpose, without compensation to the sender.)



The opinions expressed by third parties are not necessarily those of Cox, or its affiliates, officers, directors, and employees and Cox may not endorse or otherwise sponsor such views. All information, data, photographs, graphics or other materials supplied by third parties are their sole responsibility. Cox does not guarantee the accuracy, integrity or quality of such materials.


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